Telecom Expense & Audit Optimization (TEAO)

A Critical Assessment for Telecom Optimization within Organizations

Before implementing an effective life cycle management strategy, performing an accurate baseline inventory cost audit of your company’s carrier bills and expenses is vital. A detailed telecom audit involves a comprehensive study of an organization’s existing services and workflow. Reducing current telecom expenditures and optimizing future spending requires careful analysis of active billing services, invoices, contracts, taxes, utilization and other factors. This baseline audit helps with cost reduction, cost avoidance, and reduces overall telecom expenses.

At Cost Management Group (CMG), we will analyze your audit results to determine the potential to eliminate unwanted or unneeded items or services. The audit provides a comprehensive view of your carrier communication ecosystem, creating a detailed breakdown of all your monthly telecommunication expenditures. This business intelligence allows you to make informed decisions for your equipment and services strategy moving forward.

For those businesses uncertain about committing to the entire telecom life cycle management program, CMG offers an audit-only engagement to provide a detailed overview ahead of the implementation process.

Telecom Audit Solutions

As an added service to the expense baseline phase, CMG will provide these additional benefits:

  • Dispute and recovery: CMG will work directly with vendors and/or carriers on your behalf. We’ll handle all the difficult conversations, tracking and confirmations allowing you to focus on your business’s core operations.
  • Customized approach: While we are committed to standardized best practices to perform our analysis, we prefer to work with our clients in a way that is tailored to your organization’s unique operations, needs and requirements.
  • On Site resources: The majority of our efforts are performed offsite for our audits, however there are times that site visits can assist us to maximize results and confirm the prescribed solution(s).
  • Return on investment guarantee: By offering a risk-free commitment, we’ll show you exactly how the costs of our program will produce results and a positive impact to your bottom line.
  • Program awareness: Upon implementation of the new processes and procedures, we’ll work with key department heads and personnel to ensure the promotion and achievement of success.
CMG Demographics chart

Telecom Expense Optimization

Upon completion of the audit process and presenting of the findings report, CMG will provide optimization recommendations for short- and long-term strategy plans. With your approval, we will assist implementing and tracking those solutions. Our baseline audit and optimization phase concentrates on these three areas:

Inventory Baseline

Many IT teams face challenges with managing voice/data/internet circuits, associated service details, vendor account teams, budgets, and contracts involving their telecom environment. CMG can identify vulnerable areas to help improve the management process while reducing wasteful spending.

a man holding a graphic with information about inventory management
a stack of bills and a pen

Expense Baseline

The expense baseline is a deep analysis of charges by invoice, vendor, service type, location and cost center. This process complements the inventory baseline. After we analyze both baselines, we compare this data against all existing contracts to ensure rate accuracy, perform a thorough market analysis, and present optimization options.

Process Audit and Optimization

CMG will meet with key stakeholders to determine the current state of expenditures while devising a plan for future procedures and processes based on your organization’s needs. We seek to add automation, eliminate manual work errors, create visibility, outsource repetitive administrative duties, add control standardization and measures, and streamline processes for efficiency.

a woman typing an invoice into a telecom billing management system in the office

Telecom Cost Audit Solutions

As an added service to the expense baseline phase, CMG will conduct dispute and recovery functions directly with vendors or carriers on your behalf. We’ll handle all the difficult conversations and exchanges, allowing you to focus on your business’s core operations.

For those businesses uncertain about committing to the entire telecom life cycle management program, CMG offers an audit-only engagement to provide a detailed overview ahead of the implementation process.

Other benefits of our expense audit and optimization solutions are:

  • Custom managed services: We avoid standardized strategies. We’ll implement an audit tailored to your organization’s unique operations and functions.
  • Return on investment guarantee: By offering a risk-free commitment, we’ll show you exactly how the costs of our program will produce results.
  • Program awareness: Upon implementation of the new processes and procedures, we’ll work with key department heads and personnel to ensure the promotion and achievement of success.

Contact Cost Management Group Today

CMG works with small- to large-scale enterprise businesses in many industries to effectively manage their critical telecommunication areas. Since 1998, we have established ourselves as a telecom expense management leader with a proven track record of saving valuable time and money for the organizations we serve. For more information about how we can help you with your telecommunication lifecycle management, contact us today.