CMG’s Bill Pay Service offers a fully automated workflow that centralizes the payment process for all carrier invoices. By taking over responsibility for monthly payments, we save your business time and money while ensuring your accounts remain optimized and up to date.

Our solution is designed to reduce internal staff effort by 75%, decrease payment time-frames by 50%, and eliminate 100% of late fees or service disruptions for non-payment.

The Process: How It Works

We manage the heavy lifting of the billing lifecycle through a streamlined, multi-step approach:

• Centralized Payment: Using a secure, prefunded bank account designated for your bills, CMG executes payments to carriers to ensure all accounts stay current.
• Customization: During the onboarding, CMG conducts a full audit of all services and cost allocations. We then build a customized allocation report aligned with your accounting needs.
• Invoice Retrieval & Analysis: We take over online account access and manage billing address changes to ensure all invoices are retrieved directly. Each invoice undergoes a deep analysis, including reconciliation, charge validation, and expense allocation.
• Validation & Disputes: Our team identifies billing discrepancies and disputes invalid service charges or incorrect rates directly with the carriers on your behalf.
• Approval & Reporting: We provide weekly updates on variances, disputes, and credits. Whether invoice approvals are completed by your team or fully managed by CMG, each month, we deliver a clear, comprehensive report summarizing all payments made, plus a full reconciliation of your dedicated bank account.

Why Clients Prefer CMG Bill Pay

• Rapid Onboarding: We move from setup to launch in as little as 30 days.
• Full Transparency: Gain 24/7 access to digital invoices and a complete time/date audit trail for every payment through our Itemize® platform.
• Simplified Funding: Replace dozens of individual carrier payments with a single monthly transfer.
• Continuous Auditing: We audit and reconcile accounts against your inventory on a monthly basis to maintain 100% accuracy.